Support
Need help with Shyft? We’re happy to assist. Email us and please include your device model, iOS version, and a short description of the issue.
Contact supportEmail: mabualieg@gmail.com
Common topics
A shortcut link isn’t working
Shortcuts open in Apple’s Shortcuts app via iCloud links. Some third-party shortcuts may be removed or changed by their creators over time. Make sure you’re signed in to iCloud and that the Shortcuts app is installed and up to date. If a link is broken, use “Report an issue” on the shortcut so we can review it.
Account or sign-in issue
You can browse Shyft as a guest, or sign in with Apple to join the community. If sign-in fails, ensure you’re signed in to your Apple ID in iOS Settings and try again. If the problem continues, email us.
Reporting content or a user
Open the “•••” menu on any post or comment to Report it, or to Block a user so their posts and comments no longer appear to you. Reports are reviewed by our team.
Notification issue
If you’re not receiving notifications, check iOS Settings → Notifications → Shyft and make sure notifications are allowed. Also ensure no Focus mode is silencing the app. You can enable notifications the first time you open the app.
A problem with a shortcut’s content
If a shortcut’s description or behavior seems wrong or unsafe, use “Report an issue” on the shortcut’s page and we’ll look into it.
Deleting your account
You can permanently delete your account in the app under Settings/Profile → Delete Account. This removes your profile and personal data, detaches your device from notifications, and revokes Sign in with Apple where used. Some community content may be kept in anonymized form to preserve conversations.